Safety isn't a feature. It's the foundation.
When the user is a child, safety cannot be a setting you switch on. It has to be the thing every other decision is built on top of.
Most products bolt safety on. We started there.
It is tempting to build the clever product first and add guardrails later. With children, that order is backwards. A filter added at the end only covers what its author happened to imagine.
We designed the safety review before the lessons. Every message a child sends and every reply a coach returns passes through layered checks before it is ever shown.
A crisis is not a place to improvise
If a child signals distress, a generative model should not be free-styling a response. Our crisis protocol is deterministic: fixed, human-reviewed wording that responds with care and points to real help. The same input always produces the same safe output.
What we refuse to do
We do not show advertising to children. We do not build behavioural profiles. We do not sell personal data, and photos sent to ask a question are used to answer it and then discarded.
None of this is a premium tier. It is the floor.